Used
Parts
Used parts are non-returnable for credit if you change your mind; please verify your order and contact us if unsure before purchasing. Canceled sales after dispatch will be considered return requests.
New
Parts
New parts can be returned within 7 days of the invoice date if unused and in original condition and packaging. Returns are not accepted if packaging is opened, damaged, or removed.
Non Refundable Goods
These include but NOT limited to:
• Window Regs & Motors.
• Any electrical parts.
• Any procured custom parts or custom cuts.
Used
Parts
Used parts are non-returnable for credit if you change your mind; please verify your order and contact us if unsure before purchasing. Canceled sales after dispatch will be considered return requests.
New
Parts
New parts can be returned within 7 days of the invoice date if unused and in original condition and packaging. Returns are not accepted if packaging is opened, damaged, or removed.
Non Refundable Goods
These include but NOT limited to:
• Window Regs & Motors.
• Any electrical parts.
• Any procured custom parts or custom cuts.
Terms & Conditions
When applying for returns & refunds at Parts Planet NZ European Autospares Ltd, please ensure you provide a copy of the original sales invoice along with the returned items. Additionally, please note that certain returns accepted for a refund will be subject to a 20% restocking charge. This charge will be deducted from the refund amount.
Please note: When requesting returns and refunds at Parts Planet NZ T/A European Autospares Ltd, freight charges are non-refundable, meaning the cost of shipping the returned items to us will not be reimbursed.